Hotel Driver​/Porter

Front Office Porter / Driver - Luxury Hotel - Hook

We are currently recruiting for a Front Office Porter / Driver to join the Front Office team at this stunning luxury hotel in Hook. This is a fantastic opportunity to join a highly regarded hospitality team within one of Hampshire's most unique luxury estate hotels. As one of the first points of contact for guests, the successful candidate will deliver exceptional customer service while supporting the smooth day to day operation of the Front Office department.

The role will involve guest luggage assistance, valet parking, transporting guests around the estate, and supporting the wider front office team with guest requests and arrivals.

• Basic salary of £26,500
• Approx. £7,800+ tronc per annum based on full time hours
• Increased holiday allowance
• Vitality healthcare cover
• Employee assistance programme
• Life assurance scheme from day one (up to 2x annual salary)
• 50% discount across food and beverage outlets
• Company sick pay
• Enhanced maternity and paternity pay
• Recruit a Friend bonus scheme (£1,000)
• Monthly employee recognition scheme
• Annual employee parties
• Free staff meals
• 50% discount on Wildsmith Skin products
• Access to online discounts platform
• Excellent training, development, and progression opportunities

This award winning luxury hotel is set within 400 acres of beautifully restored Hampshire countryside, combining the elegance of a Georgian family home with a modern luxury hospitality experience.

The estate features multiple food and beverage outlets, extensive grounds, and exceptional guest facilities, creating a unique destination renowned for its service, attention to detail, and natural surroundings.

The ideal Front Office Porter / Driver will have the following:

• Previous experience within a customer facing hospitality role
• Strong communication and guest service skills
• Professional and friendly manner
• Ability to work efficiently within a busy front office environment
• Comfortable assisting guests with luggage and valet parking
• Full clean UK driving licence essential
• Must be at least 25 years old for insurance purposes
• Confident driving both guest and hotel vehicles
• Flexible approach to working evenings and weekends
• Positive attitude with a willingness to support the wider team