Reception Team Leader
Job in
Brighton, TR2, England, UK
Listed on 2026-06-12
Listing for:
Career Choices Dewis Gyrfa Ltd
Full Time, Contract
position Listed on 2026-06-12
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism, Event Manager / Planner
Job Description & How to Apply Below
Rate: £13 to £13.21 per hour, Competitive salary with great benefits
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 24/06/2026
About this jobWe're seeking a warm and friendly Reception Team Leader to support the management of our Front Office team in delivering an exceptional guest experience.
As Reception Team Leader, you’ll become a member of our family who helps us create amazing experiences for our guests through delivering warm hospitality in every interaction.
Responsibilities- Supervise, motivate and develop the Reception team
- Ensure all team guest interactions are warm, friendly, accurate and efficient
- Effectively respond to Guest queries and provide recommendations on Hotel products and services
- Undertake and manage administration procedures in line with company procedures
- Utilise the PMS system (Opera) to effectively manage all bookings and accurate billing
- Work with your team and the wider hotel to provide the best possible service
- Act as Duty Manager (Responsible Person) as required and deputise for the Guest Service Manager as required
- Previously supervisory experience
- Experience of working with Opera PMS preferred
- Natural leader with organisational and great communication skills
- Friendly, extremely personable and able to deliver company standards in each interaction
- Passionate about hospitality and a warm, genuine and professional personality
- Ability to access up to 40% of your wages as you earn them each week
- Free parking
- Tips paid monthly
- Free meal whilst on duty
- Health cash plan with access to discounted perks
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Use of our brilliant gym on site and discounted Spa treatments
- 28 days annual leave (rising to 33 days after 5 years)
- Discounted accommodation, food and drink in our beautiful properties across the country
- Pension & Life assurance
- Long service awards, including free meals and free stays with your friends or family
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