Bar Supervisor

Key Responsibilities

• Support the team, ensuring that you meet and exceed the required standards
• Provide and guarantee a consistently high standard of service to guests
• Resolve customer complaints regarding food/drinks service
• Motivate the team to deliver excellent customer service at all times
• Place orders to ensure stock levels are correct and gross profit margins are achieved

• Hands on approach to work, always being productive and looking to improve
• Detail orientated and drives standards
• Possess a positive attitude and a desire to learn
• Ability to meet deadlines and work under pressure
• Friendly, courteous and helpful with excellent communication skills
• Motivated to go the extra mile for guests and colleagues
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall
• Proficient knowledge of beverage, cocktails, spirits and wine
• Experience in producing cocktail ingredients
• Excellent communication skills

Nestled in the North Yorkshire countryside, Grantley Hall is a five‑star, 17th‑century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award‑winning spa and a cutting‑edge gym, making Grantley Hall a truly distinctive luxury experience.

The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:

• Tips typically over £200 per month (£3,400 per year)
• Complimentary bespoke uniform and chef whites
• Complimentary meals whilst on duty
• Refer a Friend bonus – Earn up to £1000
• Holiday Buy/Sell Scheme
• Complimentary employee car parking
• Complimentary state‑of‑the‑art onsite gym – with personal trainer support
• 31 days annual leave (including bank holidays) increasing with service
• Professional development opportunities at all levels
• Reimbursement on work shoes, sight tests and professional memberships
• Modern and spacious discounted live‑in accommodation for eligible roles
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector
• Wellbeing support – access to a wide range of standout wellbeing support
• Annual awards ceremony and team events and incentives
• Celebration of training achievements, birthdays, marriages, new babies and length of service awards
• Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
• Team Member of the Month Awards
• Discount on Grantley Hall restaurants, spa products and gift shop
• Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
• Cycle to work scheme
• Access to Stream, allowing you to instantly access your wages
• Simplyhealth – Health cash plan