Hotel Receptionist

Location

ABode Canterbury is a stylish, four AA star 72‑bedroom boutique hotel on Canterbury High Street, which houses our own restaurant brand, Brasserie ABode. For the commuters, Canterbury East and West train stations are just a few minutes’ walk away.

We pay our team service charge each month. This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel – every penny received is paid out to the team. Service charge can be in the region of £115 a month (around £1,375 per year) over and above base pay for a full‑time employee.

Come and join our team as a Receptionist and let your passion and personality shine.

Our culture is really important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.

This role would suit someone with experience working in a similar role.

Being host to our guests means you’ll play a large part in making sure they make memories to last a lifetime.

• Hosting our guests from check‑in to check‑out, which could include booking tables, advising on local hot spots, or just having a chat.
• Building close relationships across all teams – most of the time you’ll spend a lot of your life at work and our colleagues become friends.
• Ensuring all our guests have a memorable experience.
• Collaborating across departments – we will all muck in from time to time, helping each other.

We value work / life balance and will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

• Competitive pay – a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
• Retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – 25% off food & beverage in our hotels and a staff rate of £25 a week for a B&B per person. Friends and family enjoy special rates too.
• Confidential helpline as part of our Employee Assistance Programme.
• Meals on duty are free.
• Learning and development pathways that are unique and regarded as the best in the business.
• Opportunities to progress internally – hundreds of internal promotions, including to General Manager level.
• Milestone awards – Champagne, afternoon tea, dinner for you and someone special, longer hotel stays, extra days off, and unique gifts as you reach big milestones.

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome – that applies to our team and our guests.

We have hotels in very special locations, from the award‑winning Gidleigh Park in Devon, the 900‑year‑old Amberley Castle to our cool city centre Abode Manchester set in a 19th‑century textile factory, two minutes from Piccadilly train station. For a full list, visit

If you’re the type of person that likes to learn and share the wisdom, get in touch. Send us a Whatsapp message with FAMILY FIRST to to find out more, chat with us and apply (or apply the normal way, whichever works best for you!).

Compensation:
To be discussed.