F&B Team Attendant

Location: London

COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

Role overview:  As a Food & Beverage Team Member at COMO Metropolitan London, you will assist supervisors by performing tasks such as taking, preparing and delivering orders, along with maximising sales opportunities through knowledge of product and suggested selling. You will play a crucial role in upholding the high standards of service that COMO Metropolitan London is known for.
What we will offer you:
Competitive salary + service charge
Employee rates for all COMO Hotels and Resorts properties worldwide
3 complimentary nights stay in any COMO Hotel or Resort Worldwide
Employee discounts on Nobu London

Career development opportunities
£450 for introducing someone to any COMO property
An exciting calendar of wellness and engagement activities
Company sick pay
Access to free financial advice
Access to an Employee assistance programme; offering support and advice
Free meals on duty
Free Uniform & laundry service

Key Responsibilities:

Provide an efficient, polite and courteous service to guests over breakfast service, room service, or events
Ensure that all areas are kept correctly with regards to storage and cleanliness at all times
Ensure all equipment is in good working order, and liaise with other departments for maintenance and repair if necessary
Handle deliveries, inspect items, and report any discrepancies
Handle guest requests, allergies, and dietary needs with professionalism and care
Maintain professional body language and grooming standards at all times, adhering to the hotel's policies and guidelines
Who you are:
Customer Service

Skills:

Excellent communication and interpersonal skills   Knowledgeable:  Possess an understanding of the Liquor License and all Health & Safety procedures   Positive:  Approach tasks with a self-driven attitude   Team Player:  Ability to work within a team as well as alone   Proficient:  Excellent spoken and written English