Front of House & Bar Supervisor

Front of House & Bar Supervisor – Perle Hotels

Location: The Bracken Hide Hotel

Salary: An hourly rate of £14.00 (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation) + tips & benefits

Are you a natural leader with a passion for hospitality and exceptional service? At Perle Hotels, our restaurants celebrate the best of Scotland’s larder, and we’re seeking an experienced, hands‑on Front of House & Bar Supervisor to help lead our Am Braigh & The Snug teams.

You’ll be the heartbeat of the dining experience: supporting the daily operation, motivating your team, and ensuring every guest enjoys warm, seamless, and memorable service. If you thrive in a busy restaurant environment and enjoy leading by example, this is your opportunity to shine.

• Lead and support the front of house and bar teams, ensuring smooth day‑to‑day operations and delivering exceptional guest experiences through professional, knowledgeable, and attentive service.
• Oversee service delivery across the restaurant and bar, managing reservations, table planning, service flow, and communication with the kitchen and wider Food & Beverage team to ensure seamless operations.
• Build strong guest relationships by creating a welcoming atmosphere, handling enquiries and feedback professionally, and resolving issues promptly to maintain high levels of guest satisfaction.
• Train, coach, and develop team members across all aspects of hospitality, including service standards, product knowledge, mixology, presentation, and guest engagement, fostering a motivated and high‑performing team.
• Support and enhance the bar offering through the preparation of premium drinks and cocktails, menu development, and the promotion of local and seasonal ingredients.
• Maintain high standards of presentation, compliance, and operational efficiency, including stock control, ordering, cellar management, cost control, and adherence to licensing, health & safety, and food hygiene requirements.
• Act as the operational lead in the absence of the Food & Beverage Manager, confidently managing service, supporting the team, and resolving operational issues as they arise.

• Previous experience in a supervisory role within a restaurant, hotel, or premium bar environment, with a proven ability to lead teams and deliver exceptional guest experiences.
• A genuine passion for hospitality, including food, wine, cocktails, spirits, and particularly Scotch whisky, combined with a commitment to delivering outstanding service.
• Strong leadership and people development skills, with the confidence to motivate, coach, and support team members in a fast‑paced environment.
• Excellent communication, organisational, and interpersonal skills, with a natural ability to engage guests, build relationships, and handle challenges professionally.
• A creative, hands‑on, and proactive approach, bringing energy, enthusiasm, and attention to detail while maintaining high standards under pressure.
• A commitment to excellence, demonstrated through professionalism, reliability, innovation, and a desire to create memorable guest experiences.

• An hourly rate of £14.00
• £1.00 per hour as a housing allowance for those NOT requiring accommodation.
• Share of tips & service charge
• 28 days annual leave.
• Subsidised staff accommodation available (in certain locations).
• Company pension scheme.
• Complimentary 24 hours Skye gym membership.
• Employee Assistance Programme & cycle to work scheme.
• Staff discounts across Perle Hotels' rooms, dining, and spa.
• Friends & family discounted hotel rates across the group.