Assistant Conference and Banqueting Manager

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty:Enjoy complimentary meals while at work.
• Uniform Provided
  :
  
  A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme:Participation in The People’s Pension.
• Employee Assistance Programme
  :
  
  Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development:Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development:Access to training programs to enhance your skills and advance your career.

Here’s what your journey with us entails:

• Manage Conference Set-up
  , ensuring smooth and efficient service.
• Manage and train staff
  , providing guidance and support to maintain high standards of customer service.
• Responsible for recruitment
  , ensuring accuracy and efficiency.
• Handle guest inquiries and complaints,professionally, resolving issues promptly.
• Monitor and maintain cleanliness
  and organization in all front office areas.
• Ensure compliance with safety and hygiene protocols
  to maintain a safe environment.
• Maintain accurate records
  of guest interactions, transactions, and staff performance.
• Assist with inventory management
  and ordering supplies as needed.
• Implement improvements based on guest feedback
  to enhance their experience.
• Collaborate with other departments
  to fulfil guest requests and ensure smooth operations.

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

This above description is not intended to establish a total definition of the job, but an outline of the duties.

Previous experience in a Conference & Banqueting supervisor role in a similar style of operation preferred.

Compensation:
Competitive salary