Deputy General Manager

We're about much more than hospitality! We're striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.

We're looking for a Deputy General Manager who is passionate about people, hospitality, and creating a workplace where teams thrive. If you want to be part of a business that genuinely puts its people first — while delivering standout guest experiences — this could be the perfect role for you.

What you'll be doing

As our Deputy General Manager, you will:

• Support the General Manager in leading daily hotel operations, taking full responsibility in their absence
• Oversee and support department heads across Reception, Front of House, Housekeeping, Weddings & Events, Spa and the Health club.
• Champion the delivery of exceptional guest experiences, particularly around our wedding and events. Work closely with the Wedding team to ensure flawless execution of functions, from intimate gatherings to full wedding celebrations ensuring guests leave wanting to return
• Manage guest relations, resolving escalated complaints promptly and professionally
• Assist with budgeting, forecasting, and ...