Window & Door Service Engineer

We are seeking an experienced Window & Door Service Engineer to join our team, carrying out remedial work and resolving issues at customers’ homes and commercial sites. You will work closely with our customer service team to ensure every job is completed to the highest standard.

• Diagnose and rectify installation issues for aluminum, and UPVC window and door products
• Carry out repairs and adjustments on-site, ensuring high-quality workmanship and exceptional attention to detail
• Work both independently and as part of a team across various UK locations
• Communicate professionally with customers, providing a friendly and confident service
• Maintain accurate written reports following each visit
• Adhere to health and safety standards, including working at heights when required

• Proven experience working with aluminum, and UPVC window and door products
• Sound installation and repair knowledge
• Full, clean UK driving licence and willingness to travel nationally
• Ability to commit to overnight stays of up to 5 nights per week as required by the role
• Blue or Gold CSCS Card holder
• Excellent communication and customer service skills
• Self-motivated, organised, and able to prioritise workload effectively
• Presentable appearance with a professional attitude
• Good literacy, numeracy, and reporting skills
• Within commutable distance to either our Ashton or Swindon site
• Experience working with Deceuninck, Residence Collection products or aluminium systems
• Additional relevant trade or industry qualifications

• Weekly pay plus overnight stay compensation
• Company vehicle provided
• Supportive team environment
• Varied work locations across the UK

Monday–Friday, with flexibility required to meet customer needs

"Ordered double glazed window for our shop. Dealt with Nathan on the Trade Counter, who was excellent and went above and beyond the usual customer service. Window was very well made and arrived with no problems. Fast delivery and would highly recommend."

Tony Spooner

"Recently used Dekko Windows to supply the windows and aluminium bi-fold doors for our renovation project. We paid a short visit to their showroom where Rob and Neil were really helpful, showing us around and providing options for us. We were really happy with the whole process and the windows look fantastic. Would definitely recommend this company."

"I've been using Dekko Windows for a number of years now and have been very happy with the level of service and products. Rob and Neil have never failed to get back to me promptly with quotes and lead times etc and Leon the delivery guy is always happy, friendly and helpful whenever unloading frames on site."

Peter Bain

"Excellent service. It's always a joy to deal with Rob, Neil and Leon. They always go out of their way to assist me with my projects and are very professional and friendly. Thanks again to the Swindon Dekko Team!"