Gas Service & Breakdown Engineer

Gas Service & Breakdown Engineer

Covering OX, RG & HP Postcodes (North Gloucestershire, Oxford, Chipping Norton area)

£40,000 - £45,000 + Company Van + Benefits

We are seeking a skilled and experienced Gas Service & Breakdown Engineer to join a growing and customer-focused team. This is a field-based role covering domestic properties across Oxfordshire, North Gloucestershire, and surrounding areas, with a strong focus on Chipping Norton and nearby regions.

You will be responsible for delivering high-quality gas servicing, maintenance, diagnostics, repairs, and minor installation works in both occupied and void properties. The role requires a strong commitment to safety, compliance, and first‑time fix resolution, while maintaining excellent customer service standards at all times.

• Carry out servicing, maintenance, and repairs on domestic gas heating and hot water systems
• Diagnose faults efficiently and complete repairs to maximise first‑time fix rates
• Undertake PPM and safety inspections in line with contract schedules
• Complete all works to a high standard, ensuring properties are left safe, clean, and compliant

• Support boiler replacements, cylinder upgrades, and planned maintenance programmes
• Install, commission, and test appliances in line with Gas Safe and manufacturer requirements
• Identify and report additional works through the correct procedures

• Work in full compliance with Health, Safety & Environmental (HSE) procedures and risk assessments
• Ensure all Gas Safe requirements are met, including combustion analysis and tightness testing
• Complete accurate documentation, certification, and photographic evidence for all works
• Participate in audits, inspections, and snagging rectification when required

• Deliver a professional and respectful service in occupied homes
• Clearly communicate with customers regarding works, timescales, and safety requirements
• Act as a positive representative of the company, promoting excellent customer experience

• Use handheld devices/job management systems to update, manage, and close jobs in real time
• Utilise remote diagnostic tools where required to improve efficiency and reduce repeat visits
• Maintain accurate reporting of parts, job status, and compliance records

• Work closely with schedulers, supervisors, and management teams to meet daily KPIs
• Contribute to continuous improvement through feedback on recurring faults and trends
• Attend toolbox talks, training, and performance reviews

• Proven experience in domestic gas servicing, breakdowns, and fault finding
• Strong commitment to safety, compliance, and customer service excellence
• Ability to work independently and manage workload effectively
• Confident using digital job management systems and mobile devices
• Excellent communication skills and professional attitude in customer homes

• CCN1 – Core Domestic Gas Safety
• CENWAT – Boilers & Water Heaters
• CKR1 – Cookers (where applicable)
• HTR1 – Gas Fires & Wall Heaters (where applicable)

• G3 / Unvented Hot Water Systems qualification

• Full UK driving licence (clean preferred)
• Willingness to participate in on‑call/standby rota (if required)
• Own and maintain calibrated tools (including flue gas analyser)
• Flexibility to travel across designated contract areas
• Commitment to ongoing training and development

• £40,000 - £45,000 basic salary
• Company van + fuel arrangement (role dependent)
• Full equipment provided
• Ongoing training, upskilling, and career progression opportunities
• Supportive and professional working environment
• Stable long‑term pipeline of domestic service and breakdown work