Fire and Security Engineer

Location: Newcastle upon Tyne (PO Boxes)

Service Engineer - Fire and Security
Northeast
Permanent
Full time
£35,000 - £45,000 (DOE)
A well-established and growing provider of fire and security solutions is looking to appoint an experienced  Fire & Security Service & Maintenance Engineer  to join its engineering team.
This is an excellent opportunity for a skilled engineer seeking a varied role working across commercial and industrial sites, maintaining critical life safety and security systems. The successful candidate will be responsible for servicing, fault finding, testing, repairing and supporting a range of fire and security technologies while delivering a high standard of customer service.
The position offers long-term career development, ongoing training and the opportunity to work with a diverse portfolio of clients and systems.

The Role
As a Fire & Security Service & Maintenance Engineer, you will be responsible for:
Carrying out planned preventative maintenance (PPM) visits across customer sites.
Responding to reactive maintenance requests and emergency call-outs.
Diagnosing faults and identifying root causes of system issues.
Carrying out repairs, remedial works, component replacements and system modifications.
Testing systems to ensure full operational performance and compliance.
Producing accurate service reports and maintenance records.
Advising customers on system performance and recommended improvements.
Supporting installation and commissioning activities where required.
Ensuring all work is completed safely, efficiently and in line with industry standards.
Systems Covered
You will work across a range of systems including:
Fire Alarm Systems
CCTV
Access Control
Intruder Alarms
Disabled Refuge Systems
Public Address Systems
Induction Loop Systems
Associated Network and Infrastructure Systems
Candidate Requirements   Essential Experience     Proven experience within the Fire & Security industry.
Strong service, maintenance and fault-finding background.
Experience working on a variety of fire alarm and electronic security systems.
Ability to diagnose faults and provide effective solutions.
Strong organisational and problem-solving skills.
Excellent communication and customer-facing abilities.
Ability to work independently and as part of a team.
Full UK Driving Licence.
Technical Knowledge
Applicants should demonstrate working knowledge of:
BS 5839 Fire Detection & Alarm Systems
BS 7671 IET Wiring Regulations
BS EN 50174 Cabling Installation Standards
NSI Codes of Practice
Relevant manufacturer standards and industry best practices

Key Responsibilities   Service & Maintenance     Deliver planned maintenance and inspection programmes.
Attend breakdowns and reactive call-outs.
Carry out fault diagnosis, repairs and corrective actions.
Complete system testing and verification.
Identify remedial works and improvement opportunities.
Compliance & Documentation     Complete all service reports, certificates and electronic records accurately.
Ensure compliance with relevant British Standards and company procedures.
Maintain high levels of technical documentation and record keeping.
Customer Service     Build and maintain strong relationships with customers.
Communicate technical information clearly and professionally.
Provide basic user training and system demonstrations where required.
Deliver a consistently high standard of service.
Health & Safety     Adhere to all health, safety and environmental procedures.
Complete risk assessments and work safely at all times.
Promote a positive health and safety culture across customer sites.
What's on Offer?
Competitive salary package
Company vehicle
Overtime opportunities
Pension scheme
Ongoing manufacturer and industry training

Career development opportunities
Stable, long-term employment with a growing business
Supportive and professional working environment
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