Out Of Call Operative

Position: Out Of Hours Call Out Operative
Location: Swindon

Swindon, United Kingdom | Posted on 19/10/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.

These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.
Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description Out of Hours Call Out Operative - 5 Month Contract

Local Authority | 5 Month Contract

Location: Swindon

Contract: 5 Month Contract

Hours: Casual / Out of Hours

Working Pattern: Nights, Weekends and Bank Holidays (On-Call Rota)

Summary

An excellent opportunity has arisen for an experienced Out of Hours Call Out Operative to join a Local Authority Highways Team.

Working as part of the out-of-hours highways service, you will support the on-call Highway Inspector in responding to highway emergencies and making the network safe. This role involves attending emergency call-outs during evenings, weekends, and bank holidays, undertaking highway repairs, traffic management, and emergency response works across the highway network.

Key Responsibilities

• Respond to emergency highway call-outs on a rota basis.
• Attend incidents within 30 minutes of being called out.
• Assist in making the highway safe following emergency incidents.
• Carry out emergency repairs including:
  • Potholes
  • Localised flooding
  • Oil spillages
  • Road traffic collision damage
  • Highway defects
• Install and remove traffic management in accordance with Chapter 8 requirements.
• Operate hand tools, plant, and machinery as required.
• Complete accurate records, timesheets, and materials usage reports.
• Ensure sites are left safe, clean, and compliant.
• Support emergency responses as directed by Highway Inspectors and Senior Specialists.
• Maintain vehicles, tools, and equipment in good working order.
• Dispose of waste in accordance with environmental requirements.
• Follow Risk Assessments and Method Statements (RAMS).
• Work safely in accordance with Health & Safety legislation.

Requirements:

• Full UK Driving Licence (Category B, C1 or BE).
• Experience with in highways maintenance, civil engineering, construction, or groundworks.
• Understanding of highway maintenance and emergency repair works.
• Experience identifying appropriate traffic management requirements.
• Ability to use hand tools, plant, and machinery safely.
• Ability to work independently and as part of a small team.
• Ability to lead and supervise a small gang on site.
• Positive and professional approach when dealing with members of the public.
• Ability to work nights, weekends, and bank holidays.
• Must live within reasonable travel distance of the depot and be able to attend site within 30 minutes of call-out.
• NRSWA Street Works Accreditation.
• CAT and Genny Certification.
• Needle stick Awareness Training.
• Abrasive Wheels Certification.
• Previous experience working within a highways or local authority environment.

Additional

• Outdoor working in all weather conditions.
• Emergency response role requiring flexibility and reliability.
• May involve lone working.
• Some physically demanding duties including lifting, carrying, and working in confined areas.
• Potential exposure to challenging or hazardous situations.
• Responsibility for supervising up to three operatives during out-of-hours works.

What's on Offer?

• 5 Month Contract
• Casual / Out-of-Hours Working
• Bi-Weekly Pay
• Opportunity to work within a Local Authority…