Account Specialist

Overview

The Account Specialist series provides an excellent career path for those interested in pursuing a career with the County of Mendocino.

The current vacancy is in Fort Bragg, CA with Social Services. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium.

Under immediate supervision, the Account Specialist I performs accounting and clerical support tasks of routine to moderate complexity. Duties include answering questions about tax bills, invoices, licenses, and related issues both in person and over the phone and operating various office equipment.

The Account Specialist series provides an excellent career path for those interested in pursuing a career with the County of Mendocino.

Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.

Education and Experience:
Graduation from high school or G.E.D. AND one year of clerical experience with an emphasis on accounting support duties (accounts payable/receivable, receiving/processing payments, preparing routine financial reports) and general clerical tasks, including telephone operations and records management; OR an equivalent combination of related education, training and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses And Certifications
Valid Driver's License is preferred but not required. Some positions in this classification may require possession of a valid California driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Knowledge, Skills, and Abilities

• Clerical operations and standard office protocols, including office coordination, workflow processes, record keeping, report preparation, filing methods, records management techniques, meeting coordination, calendar management, and business correspondence practices.
• Standard arithmetic, including percentages and decimals.
• English language structure and content, including word meaning, spelling, rules of composition, and grammar.
• Proficiency with computers, standard office software applications, and general office equipment necessary to perform essential job functions.

Skills

• Essential use of tact, discretion, initiative, and independent judgment within established guidelines and protocols
• Resolving clerical challenges, including problem-solving techniques and efficient workflow solutions.
• Techniques for research, compilation, and summarization of diverse informational, statistical data, and materials.
• Data retrieval techniques, with emphasis on accuracy, efficiency, and attention to detail.
• Delivering responsive and courteous customer service in person, by phone, and in writing, with the ability to manage difficult or sensitive interactions with tact, discretion, and professionalism.

Mental And Physical Abilities

• Read and comprehend instructions, routine correspondence, and memos.
• Understand and carry out verbal and written instructions.
• Learn and follow County and department-specific policies, procedures, codes, and ordinances.
• Build and maintain effective working relationships with others.
• Solve problems involving several concrete variables in standardized situations.
• While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear.
• Lift and carry, push and/or pull, or move objects weighing up to 25 pounds.

Important Application Information

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications…