Account Specialist II

Overview

The current vacancy is in Fort Bragg, CA with Social Services. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium.

Under general supervision, the Account Specialist II performs intermediate accounting and clerical support duties of moderate difficulty that require independent judgment and demonstrated knowledge of accounting principles and departmental procedures. Duties may include resolving account discrepancies, processing financial transactions, preparing detailed financial reports, and answering questions about tax bills, invoices, licenses, and related issues both in person and over the phone, and operating various office equipment.

Bilingual English/Spanish encouraged to apply.

• Performs department-specific accounting and bookkeeping tasks in compliance with County policies and procedures.
• Processes accounts payable and accounts receivable by entering payment information into financial systems and verifying invoice accuracy against purchase orders.
• Makes journal entries to support financial record-keeping.
• Reviews claims and invoices for accuracy and compliance with County policies and identifies and corrects discrepancies.
• Researches and corrects errors to maintain the integrity of financial records.
• Accepts payments, provides change, and issues customer receipts, handling cash transactions accurately.
• Types correspondence and reports, maintaining professional communication standards.
• Opens, stamps, sorts, and distributes mail.
• Files and retrieves documents from the filing system, maintaining organized record-keeping.
• Makes travel arrangements and maintains office equipment, supporting operational needs.
• Processes payroll/timesheets by tracking and verifying hours and entering information into the payroll system, supporting timely payroll processing.
• Prepares routine reports to meet local, state, and federal requirements.
• Organizes committee meetings, prepares and distributes agendas and meeting materials, arranges facilities or virtual meeting platforms and may act as primary point of contact.
• May train other staff.
• May make daily or weekly bank deposits and balance cash drawer, maintaining financial accuracy and integrity.
• May serve as backup to the department front office/front counter support, including answering incoming calls, greeting and directing visitors, delivering courteous and professional customer service to the public, vendors, contractors, and County staff.
• Perform other related duties as assigned.

Education and Experience:

Graduation from high school or G.E.D. AND two years of clerical experience with an emphasis on accounting support duties (accounts payable/receivable, receiving/processing payments, preparing routine financial reports) and general clerical tasks, including telephone operations and record management.
OR One year of full-time experience as an Account Specialist I with Mendocino County.
OR An equivalent combination of related education, training and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Valid Driver's License is preferred but not required. Some positions in this classification may require possession of a valid California driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

• Clerical operations and standard office protocols, including office coordination, workflow processes, record keeping, report preparation, filing methods, and records management techniques, meeting coordination, calendar management, and business correspondence practices.
• Basic accounting and bookkeeping practices.
• Principles, practices, methods and terminology of financial and statistical record keeping.
• Standard arithmetic, including percentages and decimals.
• English language structure and content, including word meaning, spelling, rules of composition, and grammar.
• Proficiency with computers, standard office software applications, and general office equipment necessary to perform essential job functions.

• Essential use of tact, discretion, initiative, and independent judgment within established guidelines and protocols.
• Resolving clerical challenges, including problem-solving techniques and efficient workflow solutions.
• Techniques for research, compilation, and summarization of diverse informational and statistical data and materials.
• Data and retrieval techniques, with emphasis on accuracy, efficiency, and attention to detail.
• Performing clerical accounting work, including posting and verifying data.
• Delivering responsive and…