Services Administrator

Duties may include, but are not limited to the following:

• Carry out supervisory duties in accordance with policies, procedures and applicable laws including: interviewing, hiring and training and mentoring, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
• Participate in or perform the more difficult and complex work of a unit of professional, technical, and clerical staff support engaged in the review and analysis of departmental operations, policies, and procedures; supervise and participate in the preparation and monitoring of contracts executed by the department; and supervise and participate in the preparation of major departmental reports such as the comprehensive annual plan and departmental data processing plans.
• Gather and study data regarding department operations; review and analyze organizational studies, policies, and procedures, budgetary requirements, personnel management practices, and other aspects of agency operations; prepare reports, and make recommendations on departmental policies, procedures, and operations.
• Review and analyze legislation, state mandated regulations and procedures and relevant court decisions to determine impact on departmental operations; make recommendations for necessary actions.
• Represent the department in meetings with personnel from other agencies.
• Compile and analyze data and make recommendations on the formulation of policy and procedures, and staffing and organizational changes.
• Conduct surveys and perform research and statistical analyses on administrative, fiscal, personnel, and operational problems.
• Participate in the installation of new and revised programs, systems, procedures, and methods of operation.
• Coordinate complex and difficult activities and work related to assigned discipline.
• Compile materials and assist in the preparation of budgets, reports, manuals, and publications.
• Assist in the design and implementation of systems and forms for use in operations.
• Respond to complaints and requests for information.
• Assist in the coordination of departmental activities between divisions, with the County, and with outside agencies.
• Represent the department as assigned in committee meetings.
• Work with departments and employees on human resources problems, staffing/ organizational needs, and the interpretation of human resources policies and procedures.
• Participate in special projects as assigned.
• Develop curriculum and conduct training sessions and workshops.
• Perform related duties as assigned.

One (1) year of experience as a Senior Program Specialist, Senior Staff Services Analyst, or Senior Department Analyst, or two (2) years of experience as a Program Specialist II, Staff Services Specialist or Analyst II, or Department Analyst II; OR, depending upon the position recruited for, three (3) years of professional administrative experience in one of the specified disciplines (General/Administrative, Personnel, Staff Development, or Fiscal), AND, a bachelor's degree from an accredited college or university.

An additional two (2) years of qualifying experience may substitute for the required education.

Valid Driver's License is preferred but not required. Some positions in this classification may require possession of a valid California driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

• General principles of public administration; principles and practices of assigned areas of specialization including personnel administration, accounting, budgeting, staff development, data processing, or program analysis.
• Principles and practices of effective supervision.
• Governmental functions and organization.
• Principles and practices of the assigned discipline (General/Administrative, Personnel, Staff Development, or Fiscal)
• Principles and practices of organization and public administration.
• Research techniques, methods, and procedures.
• Methods of reporting information.