Revenue Recovery Specialist II

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions, should they occur.

Under general supervision, provides technical and complex support duties in the Treasurer‑Tax Collector’s Office, including the Court Collections division, managing a case load involving the collection and maintenance of money owed to the County as a result of current or delinquent taxes, fees, licenses, or court‑ordered debt. The position collects, analyzes, resolves, and records taxes, fees, and court‑ordered debt; performs professional level work related to investigating, pursuing, and securing payment on the more complicated delinquent accounts;

analyzes and resolves a variety complex tax issues; monitors transactions to ensure that all are performed in compliance with local, state, and federal guidelines; provides software administration for programs specific to the department; performs other duties as assigned.

Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234‑6600.

Duties may include but are not limited to the following:

• Perform a wide variety of highly responsible professional collection duties in subject areas including but not limited to commercial cannabis and transient occupancy tax.
• Perform administration and monitoring of system application consulting with management to develop automated workflows and worklists driving the overall departmental processes and collection activity.
• May act as technical liaison between representatives of software applications and County Information Services; generate and maintain specialized workflows and reports using software specific to the Treasurer‑Tax Collector’s Office or Court Collections division.
• Perform specialized duties related to commercial cannabis, including assisting customers in person or via written, electronic, or phone communication regarding matters related to cannabis taxation and licensing; explaining processes and requirements; accepting and processing payments; and issuing licenses.
• May communicate with representatives from the State and other organizations regarding cannabis.
• Assist with research to locate non‑compliant short‑term rental operators, initiate communication with operators to collect associated taxes and licensing and educate operators about requirements for short‑term rentals relating to business licenses and transient occupancy tax.
• Assist with outstanding delinquent transient occupancy tax through payments agreement for unreported and delinquent tax and follow up on matters related to transient occupancy tax enforcement.
• Initiate and pursue collection procedures on taxpayers, including written notice, collection calls, recording liens, and/or seizure of assets through a variety of collection tools, such as tax intercepts, bank levies, liquor license holds, keeper’s till, or other tools available for collection.
• Initiate and pursue collection procedures on court‑ordered debt by sending written notification/correspondence, making direct/telephone contact, establishing installment payment agreements, review and analyze delinquent accounts for appropriate collection action including requesting delinquent penalties from court, request court place DMV hold, initiating bank levies or wage garnishments, and/or intercept of California tax refunds.
• Release all actions taken against a debtor when financial obligations are satisfied including recording satisfaction of judgment or release of lien, release of DMV hold, withdrawal of tax intercept, wage garnishments, or other collection action.
• Use investigation techniques to attempt to locate debtors, taxpayers, and/or property owners when initial postal contact fails in order to recover monies owed to the County.
• Perform remittance processing of property tax stubs/payments, treasury checks, and miscellaneous checks; submit image cash letter to bank.
• Process payments for taxes and court‑ordered debt; issue licenses.
• Balance daily cash activity for an operational unit; enter transactions in County finance…