ON-SITE Behavioral Health Care Coordinator

Description

At MCHC, we’re all about making a positive impact. We’re a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, you’re not just doing a job, you’re making a difference.

As a Behavioral Health Care Coordinator
, you will play a vital role in supporting our Behavioral Health and Primary Care teams by linking patients to the right level of care. You’ll be the bridge between patients and care providers, helping individuals navigate their behavioral health journey with empathy, efficiency, and professionalism.

• Serve as a knowledgeable resource for patients and care teams by providing up-to-date information on internal and external services.
• Collaborate closely with internal departments to eliminate barriers to care.
• Support telehealth and telephonic appointments by checking in patients, monitoring cancellations/no-shows, and ensuring accurate scheduling.
• Coordinate and track Behavioral Health referrals ensuring patients are linked to appropriate care.
• Engage patients through follow‑up calls, appointment reminders and assistance with intake documents.

• Medical, Dental, and Vision Insurance
• Paid Time off (PTO) and 8 Paid Holidays
• Life Insurance
• 401(k) with up to 4% Employer Match
• Flexible Spending Account (FSA)

• AA/AS in psychology, sociology, healthcare or a related field
• 1+ year’s experience within a healthcare setting
• Administrative experience in a professional environment

• Bachelor's degree in psychology, sociology, healthcare or a related field
• Bilingual (English/Spanish), fluent