Temporary - Computer Support Technician - Coast Center

Description

Mendocino-Lake Community College District is currently accepting applications for a Short‑Term, Non‑Continuing Computer Support Technician for our Coast Center location in Fort Bragg. This is a temporary, non‑continuing position open until filled.

We are seeking an equity‑minded person who is committed to supporting our diverse student population and the District Mission. Please review our District Mission, Goals, and Values at the following website:
MLCCD – Mission, Goals and Values
.

• Performs computer support activities; responds to questions and resolves computer‑related problems, analyzing whether hardware, application software, programming, or systems software are involved.
• Receives, sets up, and loads software; installs microcomputers; receives and installs microcomputer peripherals including multiple models, hardware configurations, and a variety of system software.
• Coordinates the activities of the instructional computer lab; assists and interacts with instructors to provide access for projects; organizes, maintains, and develops operational and security procedures for instructional computer labs, coordinating such between the college centers and the main campus.
• Provides computer support for instructional and/or administrative computer use; provides telephone and on‑site support for students, faculty, departments, and other District personnel; provides computer and software resources for students.
• Learns new software applications quickly; assists in overall software maintenance; upgrades to new versions; and monitors software for viruses as necessary.
• Evaluates, tests, and recommends selected hardware and software packages and determines features that best meet District needs; researches products and vendors for long‑term support and dependability; works with vendors to get configurations and pricing on new computer equipment and repair components.
• Trains users in the use and care of microcomputer equipment, minicomputer peripherals and associated software.
• Stays current on technical changes by reading trade journals and hardware/software manuals; attends workshops and meetings as directed.
• Maintains hardware and software microcomputer inventory; oversees purchase orders from generation to receipt of items; orders computer supplies from vendors.
• Identifies, diagnoses, and resolves problems for users of personal computer software and hardware, District network, the Internet and new computer technology; communicates solutions to end‑users.
• Delivers, tags, and sets up end‑user PC and Macintosh desktop hardware, software and peripherals.
• Diagnoses and resolves end‑user network or local printer problems, PC and Macintosh hardware problems and mainframe, e‑mail, Internet, and local‑area network access problems.
• Coordinates timely repair of PC and Macintosh computer equipment covered by third‑party vendor maintenance agreements.
• Performs minor desktop hardware repair for PC and Macintosh computer equipment and peripherals that are not covered by third‑party vendor maintenance agreements.
• Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches.
• Assists with network administration as related to server operating systems, TCP/IP and internet technology.
• Assists with telephone and telecommunications issues and planning also satellite and teleconferencing issues and planning as needed.
• Performs related duties as assigned.

The primary work location will be in Fort Bragg, CA; however, travel to other centers or the Ukiah Campus could be required.

This is a Short‑Term Non‑Continuing (STNC), temporary, hourly position, 20 hours per week, $28.41 per hour. Ed Code 88003 authorizes a governing board to hire STNC employees for less than 75% of a school year, up to 180 days. Please see the current salary schedule at:
MLCCD – Salary Schedule
.

Benefits:
The College offers a Bronze level benefit plan at the cost of the employee.

Paid Time Off:
The successful candidate will earn forty (40) hours of sick leave per fiscal year.

Retirement:
This position may be eligible for CalPERS Retirement…