PQI Specialist

PQI Specialist

UKIAH, CA 95482

Salary Range $24.44 - $29.48 Hourly Position Type Full Time Job Shift Day Education Level Not Specified Travel Percentage Personal Vehicle Use

Summary:

Reviews, interprets, and implements quality assurance standards in the Agency to ensure quality care for clients and compliance with all Federal and State requirements by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develop, draft, and conduct training sessions for program staff on Performance Quality Improvement (PQI) principles, methodologies, and Program policies and procedures.
• Ensure PQI and Program Policies and procedures are up-to-date and effectively maintained to reflect current best practices and regulatory standards.
• Review and enhance standards and tools for assessing methods and tracking outcomes.
• Facilitate in developing tools for Quality Assurance and Quality Improvement practices such as questionnaires for clients and/or staff and compiles data for reports, as necessary.
• Helps programs to track outcomes and compile data for reporting purposes as needed.
• Creates forms and protocols for the assessment process. Compliance should be uniform in its evaluation.
• Collects data and analyzes, reports findings to PQI and Agency Leadership.
• Compile statistical data and draft narrative reports to succinctly summarize quality assurance findings and recommendations for program enhancement.
• Conduct regular internal audits to identify areas for improvement and ensure ongoing compliance with regulatory requirements.
• Provide support to programs in preparing for external audits, assisting with documentation review and compliance assessments.
• Monitor program compliance with regulatory requirements, proactively addressing any areas of non-compliance to maintain program integrity.
• Assists in the standardization of policies and procedures, reports, and questionnaires.

Other Duties and Responsibilities:

• Review and evaluate clients' charts for completeness, accuracy, form, and content using measurable standards, offering feedback and recommendations for improvement.
• Stay abreast of State or Federal regulation changes impacting agency procedures or policies, ensuring timely updates and adjustments as needed.
• Assist in the back up of RCS released documentation (i.e., Policy and Procedures, Program Manuals, and forms, etc.)
• Supports Agency accreditation/reaccreditation, site certification, and other processes critical to Agency operations.
• Tracks outcomes, disseminates data and designs dashboards.
• Participates in and provides support to the agency's Safety and Compliance Officer program, contributing to efforts to uphold safety and compliance standards within the organization.
• Overseeing policy review, developing, and revising policies and procedures to ensure compliance with regulatory requirement and business requirements.
• Works collaboratively and independently to ensure achievement of department objectives and functions.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate degree related field or equivalent from college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Proficient in MS word, Excel, Access. Minimal hardware knowledge (work independently).

Certificates, Licenses, Registrations

Valid CA Driver's License, clear DMV record. CPR & First aid certification.

Other Skills and Abilities

Able to work varied hours and days as needed. Must drive or be able to work from separate locations. Experience in developing statistical reports from raw data. Ability to work with Professional and clerical staff in a cooperative work environment.

Other Qualifications

Must pass fingerprint clearance through DOJ, FBI,…