Social Worker Supervisor II

Current Vacancy

Family and Children's Services in Ukiah.

• Social Worker Assistants, Social Workers and Social Worker Supervisors whose regular full‑time assignment is Family and Children’s Services receive a ten percent (10%) premium.
• Employees regularly assigned to the coastal region or in Covelo are eligible to receive a five percent (5%) assignment premium.

Under general direction, the Social Worker Supervisor II plans, organizes, and supervises social service staff providing the most advanced social services; performs other related work as assigned. Incumbents supervise caseworkers in specific programs identified as having a high proportion of complex and sensitive casework needs and are usually assigned to programs or staff positions that require extensive casework knowledge. Some positions in larger departments may be assigned full‑time in‑service training and staff development duties.

Social workers in Family & Children’s Services handle everything from emergency response and investigations to writing court reports with recommendations and participating in court hearings. They work independently to support families through assessment, service linkage, ongoing case management, and reunification efforts.

• Plans, assigns, supervises, coaches, mentors, and reviews the work of employees engaged in the delivery of employment and social services.
• Consults with and guides social workers in providing counseling, support, and guidance to clients with complex or specialized needs.
• Reviews and approves forms, applications, court reports, placements, reports of abuse and other documents to verify information or determine proper course of actions; reassesses and modifies case plan.
• Documents and addresses clients' concerns and complaints.
• Selects, trains, evaluates, and disciplines subordinate staff.
• Discusses or interprets regulations, rules, policies and programs to clients, applicants, staff and the general public.
• Oversees the development of community resources for various programs.
• Participates in the development of in‑service staff development programs.
• Evaluates the effectiveness of policies and procedures.
• Represents the agency at conferences and addresses community groups.
• Facilitates communication between staff and management; communicates expectations and activities, policy changes, and regulatory changes; evaluates and recommends service delivery improvements.
• Authorizes the provision of social and employment services, provides services, and makes referrals to other agency staff and community agencies.
• Provides social services for sensitive or confidential cases, in the absence of assigned social workers or to meet workload demands.
• Participates or intercedes in interviews to defuse hostile or angry clients; obtains information on personal issues in difficult or emotional situations; explains decisions or recommendations to clients and family members.
• Establishes and maintains effective working relationships and trust with staff, clients, family members, community organizations and the public; collaborates with service providers to facilitate a work environment favoring teamwork, collaboration and mutual respect.
• Provides peer support for coworkers facing case‑related stress.
• Develops and prepares court reports, case plans, case narratives and safety plans in automated computer systems.
• Enters and retrieves data and narratives from automated computer systems; researches information using the Internet and computer resources.
• Maintains written chronological narrative reflecting personal or other contacts with the client and reasons for the social worker's actions, prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers.
• Receives, approves and prepares correspondence and reports.
• Ensures all services are delivered in a respectful, culturally sensitive and appropriate manner and in conformance with agency, state and federal requirements.
• Maintains client confidentiality; maintains confidential information in accordance with legal standards and/or…