Field Engineer - Data Center Services

Field Engineer I – Data Center Services

Reports To:

Branch Manager/Department Manager

The Field Engineer I – Data Center Services will be able to install and operate most types of low-voltage/structured cabling systems and equipment.

• The Field Engineer I – Data Center Services will be able to troubleshoot and diagnose equipment problems in a senior service support role. That includes testing, troubleshooting of system components and functions and field verification of connections, labels, installation and work quality.
• Will understand advanced system drawings, specifications and technical manuals. They will be able to create shop drawings and submittals for new project kick-off.
• Skilled at managing the technical work in the field with little supervision.
• Work could include work both “in house” and in the field when required.
• Assume ownership of project installation and giving support to field staff and project manager. This includes providing advanced support for field installation staff.
• Assist with maintaining and completing project punch-list for project close outs.
• Oversee the technical aspects of projects.
• Quality-check the projects, test all equipment and functionality and create punch lists.
• Assist sales staff as needed with product and system demonstrations.
• Conduct detailed field walks for prospective or change order opportunities and provide comprehensive written scope narratives, system outlines, and constructability notes to assist Estimating in crafting accurate proposals.
• Identify and document existing conditions, infrastructure constraints, and access limitations during site assessments to inform bid strategies and value engineering options.
• Interface with subcontractors during pre-construction activities; set up and coordinate site walks, review scope alignment, and obtain written proposals or bids as required.
• Serve as a technical liaison between the field and Pre-Construction/Estimating, helping bridge gaps in design intent, sequence of operations, and field feasibility.
• When workload allows, assist the Quality and Training department by developing or delivering structured guidance for Leads and Superintendents on project setup, documentation organization, and workflow planning.
• Support the development of best practices and job readiness materials to help new leaders understand expectations around job closeout, documentation control, and startup execution.
• Other responsibilities as assigned.

• Must be self‑motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must have proven problem‑solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must be able to diagnose and fix problems with existing equipment and new installs.
• Must be enthusiastic, passionate, patient and a critical thinker.
• Must be able to communicate with the customer and have excellent customer service skills.
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must be able to travel within branch territory and/or regional territory as needed.

• Must have at least a High School diploma or GED equivalency;
  Bachelor’s degree preferred.
• Will have at least 3-4 years’ commercial low voltage/structured cabling experience.
• Must be able to work well with other people.
• Must be proficient with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover.

2-4

No

High School

The IES policy on equal employment…