Network Deployment Technician, DCC Communities

Job :  | Amazon Data Services, Inc.

AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The position’s responsibilities include scaling support of several data center locations and day-to-day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

Key job responsibilities:

• Managing work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborating with various stakeholders to remove project obstacles
• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
• Specifying power and cooling requirements and ensuring hardware racking/stacking completed for new equipment
• Participating in the migration, basic configuration and rollout of new or upgraded hardware

Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and a valid driver’s license.

Physical requirements:

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Work in an environment that operates 24/7 with primary responder rotation and after-hours support as needed
• Work in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascend and descend ladders, stairs, and gangways safely and without limitation

• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Experience in computer networking and Linux operating systems
• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair

• Can work in cramped spaces or on elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking, stacking, cable management, hot/cold aisle containment)
• Industry standard certification (CompTIA, CCENT, or Network+) or relevant field experience (e.g., Computer Science, Networking Engineering)
• Experience with network troubleshooting tools (telnet, test-net connection, tracert, tracetcp, iperf, ntttcp, dig, packet capture tools) and managing network troubleshooting
• Knowledge of networking protocols such as HTTP(S), DNS, and TCP/IP

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits include comprehensive health insurance (medical, dental, vision, prescription), basic life & AD&DS insurance, EAP, mental health support, flexible spending accounts, 401(k) matching, paid time off, and parental leave. Salary range: $30.00 – $54.00 per hour (varies by location).