Receptionist, Administrative​/Clerical

Receptionist

Join the H&R Block team as a seasonal Client Service Professional/Receptionist.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.

This role focuses on delivering an exceptional client experience by welcoming clients, answering phones, and coordinating services with tax professionals.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program “Better You”.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Eligibility for Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.
• Additional benefits including medical and prescription drug coverage and a retirement plan.

Pay range: $11.00 – $27.00/hr local minimum wage laws apply. Successful candidates may participate in incentive compensation and short‑term incentive plans.

Job : #6375

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Retail

Union City, CA