Sr. SD Business Systems Analyst

About Company

Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.

The Business System Analyst performs enterprise-wide research and analysis, resulting in written recommendations for a variety of strategies and solutions based on the business software applications used.

The Business System Analyst participates in all phases of the software development lifecycle; leads requirements gathering and documentation; and serves as a liaison between business and Information Technology, partnering with business representatives at all levels of the company.

The Business System Analyst assesses, initiates, refines and drives appropriate business software solutions. In addition, is also responsible for communicating to and educating end users on the software changes or new product functionality.

• Develop solution documents and approaches for challenging business problems.
• Put User Experience first in all solution design.
• Provide customer service support to all employees in a professional and friendly manner.
• Identify areas of improvement for services provided both internally and outward-facing; including measuring and reviewing technology trends as directed by management.
• Partner with other departments to identify and analyze systems technical problems related to the collection, integration, and validation of data for routine requests for use.
• Work with different functional areas across the company to identify, research, and resolve complex data issues in a timely manner with minimal impact to the integrated system.
• Participate in project meetings both internally and with other departments and report on the status of analytical tasks and project work.
• Assist in the development, compliance and implementation of company policies and procedures.
• Troubleshoot issues with minimal guidance, identify data related problems and provide scalable solutions.
• Manage technical scope and provide hands‑on expert level assistance.
• Develop application documentation and perform maintenance and support.
• Perform other duties as assigned.

• Assist in setup and maintenance for inbound and outbound SFTP accounts.
• Manage ongoing file transfer processes including:
  • PGP encryption/decryption setup
  • Outbound file feed automation
  • Management of SSH & PGP keys
  • Inbound file feed automation with partners
• Analyzing business systems, networking configurations, and data storage facilities.
• Building customized data interchange systems for cross-company or department use.
• Testing and debugging the system.
• Gathering user feedback on the accuracy, efficiency, and functionality of the system.
• Deploying completed systems and providing maintenance support.
• Partner with various functional areas across the company to collect, analyze, and test document data related to the use of EDI in SAP.
• Provide cross‑functional business support to identify, prioritize and solve problems and issues related to EDI transactions.
• Collaborate with business partners, project managers, business and systems analysts, developers, and testers on a daily basis and maintain strong relationships with business and IT partners.
• Fully understand and manage the day‑to‑day use of EDI in SAP, including the impact on SAP master data that results from EDI transactions among the various SAP modules.
• Define and document EDI requirements for system upgrades, modifications and redesign for SAP modules.
• Create and or modify standard operating procedures describing our use of EDI.
• Develop & prepare metrics that can be used to measure EDI activity and quality levels and report on their status.
• Identify opportunities or obstacles concerning EDI accuracy, data integrity, and relevance.
• Perform and oversee EDI/XML mappings, custom reporting, and notifications.
• Monitor daily EDI/XML processing, review report and log files.
• Work with trading partners and internal function teams to troubleshoot data and mapping issues.
• Monitor Trading Partner for…