Quality Manager

Here at Westfall Technik, we pride ourselves on being a fast growing Plastic Injection Manufacturing Company in the USA and soon Globally. While many companies outsource their work, we believe in keeping our jobs in the US. We currently support over 1,100 employees across 11 facilities in the US, and we are still growing.

At our Delta Yimin Technologies, Inc we invest in our people. Our overall success is largely contributed to our employees’ skills and talents, that have been impactful and essential to the growth of our business. Here, you’ll get the opportunity to test your knowledge and skills and become a critical player within Westfall. We want you to view your time at Westfall as an investment to your future.

The Quality Manager is responsible for developing, implementing, and maintaining the Quality Management and Control Strategy. This role ensures that quality standards are consistently met through robust systems, proactive process control, and cross-functional leadership. The Quality Manager serves as the site’s Management Representative for ISO and other quality certifications (e.g., SQF) and leads efforts in continuous improvement, regulatory compliance, and customer satisfaction.

Strong communication, analytical thinking, systems proficiency, and presentation skills are essential for effectively managing internal teams, addressing customer concerns, and collaborating with cross-functional departments.

• Quality Management Systems (QMS)
• Oversee, maintain, and continuously improve the company’s QMS to meet ISO and customer-specific requirements.
• Analyze system performance data and recommend changes to enhance effectiveness, reduce variation, and ensure compliance.
• Audit internal processes and documentation to ensure full adherence to applicable standards (ISO 9001/13485, SQF etc.).
• Lead the development and implementation of new quality programs and systems as needed.
• Leadership & Strategic Planning
• Serve as the ISO Management Representative and SQF Practitioner, managing related documentation, teams, and external audit activities.
• Coordinate quality activities in new product introductions and engineering projects to ensure compliance from design through production.
• Establish strategic quality goals and KPIs aligned with business objectives, regularly reporting progress to executive leadership.
• Lead the Food Safety Team and oversee compliance with food safety standards where applicable.
• Problem Solving & Root Cause Analysis
• Lead advanced problem-solving efforts (e.g., 8D, DMAIC, FMEA) using analytical tools to identify root causes and implement effective corrective actions.
• Champion the Corrective and Preventive Action (CAPA) system:
• Track and verify open actions for timely completion.
• Analyze trends and recurring issues to drive systemic improvements.
• Conduct effectiveness audits and department-level ISO process audits.
• Continuous Improvement
• Drive a culture of continuous improvement across the organization using tools such as Lean, Six Sigma, and SPC.
• Facilitate training sessions, quality awareness programs, and workshops to elevate the quality mindset.
• Other Duties as Assigned
• Take on additional responsibilities as needed to support the team and meet operational priorities.

• Communication
  • Excellent verbal and written communication skills for internal and external interactions, report writing, and audit presentations.
• Presentation
  • Confident in presenting data, trends, and insights to senior management, auditors, and customers.
• System
  • Strong understanding of ERP systems, QMS software, and data analysis platforms.
• Analytics
  • Ability to interpret data, draw logical conclusions, and make data-driven decisions.
• Exposure
  • Bachelor's degree in…