FSS Case Manager

Description

• Targeted Case Management (TCM)
• Cal-Learn
• Alameda County Public Health Home Visiting Program (ACPH)

Family Support Services (FSS) includes multiple programs serving pregnant and parenting adolescents and families in Southern Alameda County (Hayward, Union City, Newark and Fremont). Programs include:

• Targeted Case Management (TCM)
• Cal-Learn
• Alameda County Public Health Home Visiting Program (ACPH)

Targeted Case Management (TCM): TCM provides Medi-Cal-eligible individuals with case management services to improve access to medical, social, educational, and other supportive services. Core services include needs assessment, setting needs objectives, individual services planning, service scheduling, crisis assistance planning, and periodic evaluation of service effectiveness and ongoing client needs.

Cal Learn Program: Cal Learn supports pregnant and parenting teens receiving CalWORKs/TANF in completing high school or equivalent education, achieving self-sufficiency, and strengthening family stability. Services include case management, support for school engagement, and assistance with transportation, childcare, and school supplies.

Alameda County Public Health Home Visiting Program (ACPH): ACPH Home and clinic visiting program provides comprehensive, family-centered case management for pregnant and parenting individuals with children up to age five. Services focus on child development, health, school readiness, and family well‑being, delivered in homes, clinics, schools, and community settings. The Family Support Services Case Manager I plays a critical role in improving health, educational, and life outcomes for vulnerable youth and families in the community.

The position provides comprehensive, trauma‑informed case management services to pregnant and parenting adolescents and families. The role works as part of a multidisciplinary care team to deliver integrated health and social services, promote positive child and family outcomes, and support clients in achieving individualized goals. Services are delivered in clinics, homes, schools, and community settings.

This is a full‑time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours.

Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well‑being of our community by providing accessible, high‑quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more.

• medical (100% paid co‑payments, premiums, etc.)
• dental
• vision (including dependent and domestic partner coverage)
• generous paid leave benefits including holidays
• Flexible Spending Accounts
• retirement plans with an Employer match
• tuition reimbursement
• monthly treats
• pet insurance
• and more

$32.19 - $35.17 per hour, depending on experience.

This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees.

• Provide case management services to up to 28 families per month in accordance with program and contract requirements.
• Develop individualized service plans addressing health, psychosocial, educational, vocational, and financial goals.
• Monitor client progress and adjust service plans as needed.
• Conduct regular client engagement (minimum of two contacts per month).
• Conduct psychosocial assessments with pregnant and parenting clients.
• Administer depression, developmental and…