Groundskeeper

Job Title: Groundskeeper

Department: Maintenance

Reports To: Community Director and Service Director

FLSA Status: Non-Exempt

Meets standards regarding the appearance of the exterior physical features of the community by performing tasks to maintain the grounds, amenities, and overall curb appeal of the property. Completes minor repairs at the direction of the Service Director.

• Journey Visionary:
  Work with on‑site team members to prioritize solutions and provide frameworks that will drive journey metrics.
• Passion & Innovation:
  Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.
• Organizational Ambassador:
  Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.
• Project Management:
  Create and maintain clear and sequenced plans to successfully launch projects.
• Change Management:
  Experienced in leading cross‑functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.
• Community Service:
  Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.

• Inspects the community throughout the day to remove litter, debris, and pet droppings. Ensures all common areas, office space, and amenities are neat and free of litter inside and outside at all times.
• Removes trash and remaining items from vacant apartments prior to starting the make‑ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
• Completes assigned minor and routine service requests in person as requested by Service Director and/or Community Director and assists the make‑ready specialist in the turn process.
• Changes all locks in accordance with the property’s policy and ensures gates to all pool areas are working according to codes and safety standards.
• Distributes notices and communications to residents as necessary.
• Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
• Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services, engaging with residents face‑to‑face. This includes the ability to work in a stressful environment and work peacefully with co‑workers and residents.
• Complies with Gallery Residential’s safety and risk‑management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
• Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential’s policies and performance expectations.

This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00 am to 6:00 pm Monday through Friday, Saturday 10:00 am to 5:00 pm, and on Sunday 1:00 pm to 5:00 pm. Groundskeepers are often scheduled to begin work up to two hours before the opening of the leasing office, and must be able to perform the essential job functions unaccompanied.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employment history…