Operations Coordinator - 2nd Shift

Overview

Responsible for all office tasks, including but not limited to Appointment Scheduler, Check Point, Operations and Front Desk, on a rotating basis.

Shift: Monday - Thursday, 4pm - 2am.

Appointment Scheduler:

• Make appointments for customers and carriers, inbound and outbound.
• Maintain daily appointment log using Excel program
• Maintain Vehicle Scheduling
• Gather shipping information for Corporate to input intoDCService Level report.

Checkpoint:

• Assign loads to warehouse loaders
• Ensure all picks have been completed and verify quantities loaded against the quantity on the bill of lading before time of loading
• Maintain condition codes on outbounds
• Research and correct any variances between loaded quantity and billed quantity
• Track all shortages and assign cut codes before assigning loads to warehouse
• Create and print export paperwork.
  
  Match export documents to the bills of ladingand give to the Front Window
• Responsible foraccurateandtimelyloading
• Monitor late arrivals for appointments and reschedule without affecting operation orother carrier appointments
• Process bills of lading and deliver to the Front Window
• Verify andmaintainpallet entries
• Expedite verified and completed bills of lading to the front desk
• Answer all incoming calls.
  
  Take messages and transfer calls as needed
• Fax bills of ladings to Customer Support and carriers as needed
• Ensure all dropped trailers are loaded accurately andin a timely manner
• Ensure MKAL peddles are loaded accurately andin a timely manner
• Report trailer numbers to the Fleet Dept.
• Oversee cross-docks, create and assign shipment numbers to cross-docks, andenterintothe system.

Front Window:

• Responsible for coordinating operations between drivers and warehouse operations to ensure loads are handled as quickly and efficiently as possible
• Check in/out all inbound and outbound drivers using Vehicle Scheduling
• Update daily outbound log; manual and Excel spreadsheet on ‘S’ drive
• Assign trailers to dock doors based on staging lanes and condition codes
• Track andmaintainstatus of all trailers in the yard, and maintainaccurateinformation on the board detailing trailers in doors, on pad, etc.
• Provide communication between Operations Managers, Warehouse Leads, drivers,carriers and brokersregardingthe status of loads
• Communicate with Checkpoint on status of orders if they are not ready when carriers arrive
• Perform receptionist duties, including, but not limited to, greeting visitors, handing out visitor badges, and notifying personnel when they have a visitor.
• Working with radios (CB and handheld)
• Sorting mail
• Filing completed bills of lading and pick lists

Ops Desk:

• Responsible for coordination between warehouse operations and office to ensure orders are filled ina timelyandaccuratemanner
• Run batches to reserve product for order fill
• Create anddeleteorder fill trips for warehouse operations
• Fill shortages, as needed, by manually reserving product when it becomes available in warehouse locations
  
  Ensure drops are assigned and performed by warehouse to fill case pick orders
• Audit FIFO report to ensure product rotation
• Sort and stamp pick sheets according to customer requirements.
• Highlight pertinent information printed on pick sheets as per standard textmaintainedby corporate Customer Support

• Serve as back-up on all desks during absences and breaks as needed
• Other duties as requiredor directed by management

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• High school diploma or equivalent
• Previous experience in a warehouse or distribution environment
• Experience with SAP preferred

Works in an office and warehouse environment where the employee is regularly required to speak, see, read, sit, stand, walk, write, occasionally bend while moving about the facility, and operate printers, computer, fax machine, and multi-line telephone.

The employee is occasionally exposed to fumes, odors, dust, oil, wet floors, forklifttrafficand the risk of electrical shock.

The noise level in the office is moderate and loud in the warehouse.

Earplugs and hairnets may berequiredwithin the facility in accordance withGMP and safety standards.