Farmers Insurance Customer Service Representative

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time
. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessary.

• Flexible Schedule
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Paid Time Off (PTO)
• Commision and Bonus Potential
• Weekends Off

• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Take premium payments from customers.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Appropriate license(s)