Business Analyst Swm

Job

Job Category:
Operations & Maintenance

Division & Section:
Solid Waste Management Services, SWM Business Services

Work Location:

Metro Hall, 55 John St., M5V 3C6

Job Type & Duration:
Full-time, Permanent Vacancies

Salary Range: $89,337.00 to $, TM1941, wage grade 6

Hiring Zone: $97,158.00 to $

Shift Information:
Monday to Friday, 35 hours per week

Affiliation:
Non-Union

Number of Positions Open: 2

Posting Period: 18-Jun-2026 to 03-Jul-2026

Reporting to the Manager Integrated Technology Systems (ITS), the Business Analyst SWM assumes responsibility for the timely completion of both one-time projects and recurring assignments on behalf of Solid Waste.

• Facilitates and supports strategic and long term I&T business planning activities.
• Conducts studies on the feasibility of integrating processes to deliver a range of services to a specific client or to a geographic location.
• Documents and analyzes business processes, input costs and output level, and conducts data flow analysis and business process design modelling and/or re-engineering.
• Prepares reports to management, supporting recommendations on changes in business methods and processes including appropriate staffing levels, resource allocation, etc.
• Develops test strategies, plans, scripts, data, executes tests and documents test results.
• Designs or modifies business processes for administering the delivery of service and tracking the cost and effectiveness of service delivery.
• Conducts statistical data analysis on various strategic, operational, and financial measurements, disseminates and reports on trends and findings, and makes appropriate recommendations related to I&T capital business cases.
• Liaises with Solid Waste and/or other city-wide staff at all levels to gather sufficient understanding, knowledge, and background information relative to the undertaking.
• Participates in senior level management meetings as appropriate and as required to gain further understanding of the issues impacting Solid Waste.
• Prepares business cases to document and support changes in budget and charges to clients.
• Prepares terms of reference, including project objectives, defining scope, bench marking performance measuring areas of emphasis and methodology to be employed in studies and reviews of business processes, alternative service delivery options and business organizational design.
• Contributes to the development and evaluation of procurement documents (RFP/Q/I/R) and administers contracts