Crumbl Cookies Manager - Union NJ Job Union area,New Jersey USA,Business

Crumbl Cookies Manager

Benefits

Cell phone reimbursement
Monthly Bonus
Regular performance collaboration and career growth opportunities
Management outings
Paid Time Off
Sick Time
Insurance Reimbursement Potential

Who are we looking for?

If you aspire to be a part of a company that is world‑class and represents the country's best brand in gourmet cookies, then this the path is right for you.

This is an incredible opportunity to join the fastest growing cookie company in America, as we plan for rapid growth in bringing the Crumbl Cookie brand to communities who haven't had the chance to indulge in this one‑of‑a‑kind cookie experience.

Working at Crumbl is more than just a job. It's a stepping‑stone to a successful future in the world of business. Our ownership team considers our team to be more than just employees, they are a highly valued part of our culture and the joy we hope to deliver to customers.

Crumbl is a fun and upbeat atmosphere that needs responsible and talented leaders to thrive at running the store's operations, engage the team and inspire them, deliver world renowned raving fans service, and deliver our incredible cookie quality to our customers. We accept nothing but the best from ourselves for our customers. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective and caring team.

Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect.

Future Leadership Opportunities

We plan to develop and promote from within for future roles that will be needed.
Future locations are coming quickly to our area.

Essential Role Functions

LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the Crumbl Culture .
PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl.
OPERATIONS: Support the manager in a variety of Crumbl operational areas which include but not limited to:
Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc.
RAVING FANS SERVICE: Focused on a team creating raving fans services through genuine, welcoming, and friendly interactions with every customer that interacts with Crumbl.
STORE METRICS & NEW CUSTOMER ACQUISITION: Clearly communicates key store metrics using various methods and frequently celebrates those who are achieving greatness. Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers.
COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels. Shares important updates and business information regularly that will help the team and business perform well.
TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G‑Suite & Gmail, human resource information system, and the point‑of‑sale system(s). Understand & demonstrate high proficiency with various platforms such as the Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application. Be able to problem solve technology issues through key technology support contacts when needed.
ATTENTION TO DETAIL: Highly aware of the smaller details of operating the business and ensures those details are over managed, communicated, and taught to the team to deliver excellence on a daily basis.
CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe…