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Bilingual CX Specialist; EN​/FR - Build Support & Docs

Job in Union, Union County, New Jersey, 07083, USA
Listing for: lemlist
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Position: Bilingual CX Specialist (EN/FR) - Build Support & Docs
A leading sales engagement platform is seeking a Customer Experience Specialist to enhance their customer support function. The role involves addressing user requests, improving internal documentation, and shaping the customer experience model. Ideal candidates will be fluent in both English and French, have experience in B2B SaaS support, and enjoy creating structured information. This position offers an opportunity to make a significant impact in a fast-growing environment.
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