Customer Service Team Lead: Coaching & Operations
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Success Management -
Management
South Jersey Industries is seeking a Contact Center Operations Team Lead in a hybrid role. You will guide a team handling customer interactions via phone and omni-channel channels, providing mentorship and ensuring exceptional service while upholding safety standards.
The role involves coordinating schedules, coaching staff, reviewing metrics, and collaborating with multiple departments to standardize best practices and drive performance.
Step into the Customer Service Team Lead:
Coaching & Operations role at South Jersey Industries in Union, NJ, United States and grow with us.
For the Customer Service Team Lead:
Coaching & Operations position at South Jersey Industries, we are reviewing applications now.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).