Implementation Manager

Implementation Manager

Your manager:
Shar Hilton Acting Head of Implementation

The Final date to receive applications on-time is June 19th 2026 at 11:59pm NZT
.

VXT will get back to on-time applicants by June 26th NZT
.

If you apply after the deadline, we may consider the application but cannot promise exactly when we'll get back to you.

Lawyers spend half of their time at work on paperwork from calls, messages and meetings. Law firms use VXT to make calls, send messages, host meetings and we automate that paperwork using integrations with legal software and AI.

VXT is used daily by over 10k lawyers, who have made 20m phone calls using our apps.

We want VXT to be the best place you’ve ever worked. We’ve built a team focused on transparency, accountability, and moving fast together and we’re incredibly protective of it. We hire exceptional people who genuinely care about each other.

In seven years only two full-time staff have ever left VXT, and 35% of our team have VXT's logo tattooed on their body (not a requirement for employment).

Read more about our culture here and see what life is like at VXT through our videos here.

As an Implementation Manager you will be responsible for helping new clients use our software.

• Managing implementation projects including:
  • Coordinating virtual planning and training meetings for individual customers.
  • Hosting training webinars for groups of customers.
• Working with other teams including engineering, sales, marketing, and support.
• Making your job easier by deleting unnecessary processes, and automating tasks with Notion, Hub Spot and Claude.

You will be measured by how many new customers you can train effectively per month, and your contributions to increasing this number for everyone by improving implementation at VXT.

• Salary range of $115,000 - $200,000 (offers depend on performance during assessments).
• 5% automatic raises every 6 months.
• Generous stock options.
• Pay transparency.
• Uncapped professional development spending.
• $3.6k annual wellbeing allowance for healthcare, public transport, gym etc.
• 6 days of mandatory wellbeing leave per year.
• Expenses paid international travel for conferences and team offsites (Fiji 2024, Japan 2025).
• At least 4 weeks of paid annual leave.

• Ambitious and hard working.
• Clear communicator.
• Specific experience is not required; extensive training will be provided.
• Technical skills are an advantage e.g. using Claude to vibe code tools.

This is a rare opportunity to accelerate your career with one of the world's fastest-growing companies, with exposure to various aspects of the business.

Apply now to join VXT.

Our process includes a reverse interview, a hard assessment designed for the position, and a final interview.