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Technical Support

Customer Support Manager: AI-Driven, Scalable Ops

Job in Union, Union County, New Jersey, 07083, USA
Listing for: BlueConic, Inc.
Full Time position
Listed on 2026-02-05
Job specializations:
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A leading technology firm is seeking a Customer Support Manager to lead a support team and enhance operations through KPIs and AI automation. The role involves managing customer inquiries, tracking performance, implementing incident management processes, and ensuring quality service delivery. The ideal candidate will have success in B2B SaaS, strong leadership skills, and experience with automation tools. Join us in transforming customer support into a strategic advantage.
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