Regional Director of Operations in Assisted Living

Benchmark is hiring for the position of Regional Director Operations, a leadership role responsible for operational oversight across multiple senior living communities.

The role requires residing in the New Jersey area or willingness to relocate and includes regular travel to community locations throughout the region.

• Provides executive leadership for key strategic priorities and system‑wide initiatives across several communities.
• Leads the regional team and executive directors to drive operational, financial and strategic initiatives aligned with company goals.
• Serves as a trusted partner with company leaders to identify and support effective integration and acquisition activities that align with the strategic growth plan.
• Embraces and champions internal growth through succession planning tools and in close partnership with Human Resources and Learning & Development.
• Collaborates with community leaders to develop a culturally strong sales team mindset and out‑of‑the‑box thinking to achieve occupancy growth.
• Leverages the Senior Marketing Director to review demographic and critical data trends in order to develop and execute strategic marketing plans for each community.
• Understands and demonstrates operating efficiencies, expense controls and sets expectations with achieving NOI, entrance fees and flow‑through goals.
• Meets with investors and/or board members and provides updates on the financial growth and health of their assets.
• Liaises with corporate partners for matters related to compliance, resident care services, IT, legal and human resources.
• Effectively presents operating results to the executive leadership team and develops action plans to increase performance expectations.
• Develops and implements annual operating and capital budgets.
• Forecasts monthly and quarterly P&L statements with team members.
• Requires travel to community locations on a regular basis across multiple states in the Northeast.

• Master's degree or related experience.
• Minimum of seven years managing people leaders preferred.
• Operational leadership experience leading a senior living community preferred.
• Demonstrated multi‑site oversight of senior living is strongly preferred.
• Knowledge of multi‑state regulations and understanding of SNF operations.
• Demonstrated understanding of how for‑profit and not‑for‑profit structures operate and contrast.
• Strong knowledge of the industry and an active participant with such agencies as Argentum, MA ALA and CALA.