Dispatcher - Dray Operations

Job Title:
Dispatcher – Drayage Operations

Location: Union, NJ (On-Site)

Employment Type: Full-Time

Bound Logistics is a growing drayage and intermodal transportation provider serving customers throughout the Northeast. We pride ourselves on reliable service, strong carrier relationships, and operational excellence at the NY/NJ and Philadelphia ports. As we continue to expand, we are looking for an experienced Dray Dispatcher to join our operations team who understands port operations, drayage terminology, and the fast-paced nature of container logistics.

The ideal candidate will have hands-on experience dispatching dray trucks, coordinating with drivers, terminals, and customers, and managing loads within a transportation management or port operating system such as Port Pro (or similar).

• Dispatch and coordinate daily dray operations, including container pickups, deliveries, and returns
• Assign loads to drivers based on availability, port appointments, and customer requirements
• Monitor driver progress and provide real-time updates to customers and internal stakeholders
• Communicate effectively with drivers, terminals, steamship lines, and customers
• Manage port appointments, container status, and turn times
• Troubleshoot delays related to port congestion, chassis availability, or equipment issues
• Ensure accurate data entry in Port Pro or equivalent system
• Maintain compliance with company policies, safety standards, and customer requirements

• Minimum 2+ years of experience dispatching in a drayage/intermodal environment
• Strong understanding of drayage terminology, port operations, and container movement
• Familiarity with NY/NJ and Philadelphia ports
• Experience using Port Pro or similar dray/intermodal dispatch software (e.g., Trinium, Dray Master, 3
  
  Gt, TMS systems)
• Ability to multitask, problem-solve, and perform under pressure in a fast-paced environment
• Strong communication and organizational skills
• Ability to work early mornings or flexible hours as needed in port operations
• Spanish language skills are a plus (preferred but not required)

• Competitive salary based on experience
• Opportunities for growth within a rapidly expanding logistics company
• Collaborative and team-oriented work environment
• Health benefits and PTO (if applicable — adjust based on your actual offering)

Interested candidates should submit their resume to  for consideration.