Surety Account Manager

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

• Serve as a primary point of contact for clients, responding to bond‑related inquiries and requests, including contract documents, bond forms, rating questions, billing matters, and other surety needs.
• Establish and maintain strong relationships with clients and surety carrier representatives to support the ongoing administration of client bond programs.
• Coordinate with surety company representatives to manage transactional activities, including premium billings, rating issues, contract documents, bond forms, bid results, and bond execution.
• Prepare client‑specific documentation, including Prequalification Letters, Affidavits, and Bond Authentication Forms.
• Process bond‑related billing transactions and partner with the Accounting team to ensure accurate and timely invoicing.
• Maintain electronic client files and documentation within agency management systems, including Surety Wave and Applied Epic.
• Manage multiple priorities while ensuring accuracy and timely completion of work in a deadline‑driven environment.
• Deliver exceptional customer service and support to both internal and external stakeholders.
• Pursue ongoing professional development to enhance industry knowledge and technical expertise.

• New Jersey Insurance License or the ability to obtain one upon hire.
• Strong verbal and written communication skills.
• Strong organizational, analytical, and problem‑solving abilities.
• Ability to understand and apply arithmetic concepts.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to work effectively in a fast‑paced, deadline‑driven environment.
• Strong commitment to customer service and relationship management.

• High School Diploma or equivalent required.
• 3‑5 years of surety experience required.
• Brokerage and/or underwriter experience preferred.

The base compensation range for this position is $85,000 - $100,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness…