Denial Management Associate

Health Plus Management (HPM) is a Physician Support Organization and a market leader in clinical practice management within the physical medicine and rehabilitation sector. With over 50 locations across Westchester, NYC, NJ, CT, and Upstate NY, HPM empowers independent physician practices specializing in musculoskeletal care by providing professional business development, marketing, and back-office support comparable to much larger organizations. This enables client practices to establish and grow beyond what might otherwise be feasible, while maximizing clinical service and patient care.

This position is primarily responsible for overseeing the Denial Management functions for our family of companies.

• Manage the timely review, investigation, and response to coding denials.
• Determine required actions for appeals within contractual time frames.
• Review carrier guidelines and policies for denied services.
• Prepare responses to delay letters received from carriers.
• Identify denial trends and their root causes.
• Maintain appropriate documentation and notes for all denial activity.
• Support and assist the team with additional assigned tasks as needed.

• High School Diploma or equivalent is required.

• 2+ years of experience with Denial Management across multiple insurance carriers and specialties.

• Proficient in the use of computers, insurance web portals, and keyboarding, with knowledge of Microsoft Excel and Word required.
• Detail-oriented and a strong team player.
• Superior customer service and communication skills.
• Self-starter with strong problem‑solving skills.
• Ability to meet high productivity and accuracy standards.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

• Monday-Friday, 8am - 4:30pm.

• $19/hour

Experience: Required Employment: Full-time Salary: $19 hourly

We offer a supportive, mission‑driven workplace where teams collaborate, grow professionally, & make a real impact on patient care—all within a people‑first culture that values well‑being, recognition, & career development.