Medical Accounts Receivable Specialist

Overview

Health Plus Management LLC (HPM) provides management services to medical practices specializing in Pain Management, PM&R, and Orthopedics. HPM manages over 50 locations across Long Island, NYC (including the 5 boroughs), Westchester, NJ, CT, and Upstate New York. We enable physicians and therapists to focus on patient care by handling administrative needs.

• Manage insurance accounts receivable for various groups, specialties, and payors.
• Proactively follow up with insurance companies on unpaid and denied claims.
• Resolve claim errors and re-submit claims as necessary to ensure reimbursement.
• Prepare and submit appeal letters to insurance carriers for denied claims where disagreement exists.
• Identify and report payer issues, particularly those related to denial trends or payment changes.
• Maintain meticulous documentation of all collection activity and notes for each account.
• Assist with collection efforts in adherence to company policies and procedures, ensuring legal compliance.
• Provide support to the team with additional assigned tasks as needed.
• Communicate effectively with team members and management.

• High School Diploma or equivalent is required.
• 2+ years of experience in Accounts Receivable (A/R) or Denial Management across diverse insurance carriers and specialties.

• 2+ years of experience with No-Fault & Workers' Compensation AR/Collection and Denial Management.
• Strong understanding of payors and medical insurance terminology relevant to collections.
• Knowledge of local coverage determinations policies, A/R follow-up procedures, and managed care regulations.

• Proficiency in computer usage, insurance web portals, and keyboarding.
• Required knowledge of Microsoft Excel and Word.
• Prior work experience with Athena is a plus.
• Excellent verbal and written communication skills.
• Strong work ethic and exceptional attention to detail.
• Dedicated and effective team collaborator.
• Ability to organize and prioritize work to meet deadlines.

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 25 pounds occasionally.

• Monday-Friday, 40 hours per week.

• $24 - $26 per hour.

Experience: Required

Employment: Full-time

Salary: $24 – $26 hourly

Starting time: Immediate start!

We offer a supportive, mission‑driven workplace where teams collaborate, grow professionally, and make a real impact on patient care—all within a people‑first culture that values well‑being, recognition, and career development.