Word Processing Supervisor

Posted Wednesday, February 18, 2026 at 5:00 AM

Because a great law firm begins with great people.

At Rivkin Radler, we are always looking for professionals who share our passion for the law and commitment to total client satisfaction. Rivkin Radler has approximately 250 lawyers, with offices in Albany, N.Y.;
Hackensack, N.J.;
Jacksonville, F.L.;
New York City;
Poughkeepsie, N.Y.; and Uniondale, N.Y. The firm actively encourages equal opportunity through mentoring, training, professional development, and public service programs.

The firm offers competitive salaries in addition to a comprehensive benefits plan which includes medical and dental insurance, group term life insurance, accidental death and dismemberment insurance, long-term disability insurance, optional term life insurance, flexible spending accounts, Aflac, 401(k), paid time off, referral bonuses and paid holidays.

Rivkin Radler LLP seeks a Word Processing Supervisor to oversee the Word Processing department supporting 260 attorneys in a busy litigation practice. This role manages staff and daily workflow in a ticket-based environment while remaining hands-on with complex legal document production and quality control, including pleadings, motion papers, discovery, and appellate filings. Requires advanced Microsoft Word formatting skills (inserting Heading Styles using Firm macros, TOCs, TOAs, numbering and redlining) and the ability to prioritize competing court deadlines.

Department Supervision & Workflow Management:

• Supervise Word Processing staff, including scheduling, training, mentoring and performance management
• Manage and triage workflow through the firm’s ticketing system (Fresh service)
• Prioritize assignments based on court deadlines and litigation urgency
• Monitor queue activity to maintain turnaround standards and service levels
• Handle escalated attorney requests and resolve competing deadline conflicts
• Provide daily operational updates to administration

Litigation Document Production:

• Oversee preparation and formatting of complex legal documents, including:
  • Pleadings, motions, briefs and memoranda of law
  • Answers, discovery demands and responses
• Review and finalize:
  • Tables of Contents (TOC)
  • Tables of Authorities (TOA) (Litera)
  • Automated numbering and heading styles using Firm macros
  • Redlining and comparisons (Litera)
  • PDF conversions
• Ensure compliance with NYSCEF, Federal Court, and judge-specific formatting requirements

Quality Control & Technical Expertise:

• Troubleshoot document corruption and complex formatting issues
• Maintain document templates and department standards
• Train staff on legal formatting best practices
• Recommend workflow efficiencies and process improvements

Systems & Technology

• Support users within the Net Documents document management environment
• Manage PDF creation, editing, and conversion using Kofax Power PDF
• Coordinate with IT regarding software updates and technical issues
• Track productivity and turnaround metrics via Fresh service reporting

Administrative & Operational Duties

• Maintain procedures and training documentation
• Participate in hiring and onboarding of Word Processing Specialists

Experience:

• 7–10+ years legal word processing experience in a law firm environment
• 2+ years supervisory or lead experience
• Insurance defense or high-volume litigation practice preferred

Technical

Skills:

• Proficiency in Microsoft Excel and Outlook
• Kofax Power PDF
• Redlining and document comparison tools (Litera)
• Familiarity with NYSCEF and Federal E-filing
• Experience working in a ticket-based workflow environment
• Exceptional attention to detail and accuracy
• Excellent customer service and communication skills
• Ability to manage high-pressure filing deadlines
• Leadership and team development abilities

Monday-Friday, 8:30am – 4:30pm with the flexibility to work overtime when needed

Minimum 3 days a week in office/2 days a week remotely

Job Type: Full-time

Congenial fast paced environment, we offer competitive salary and benefits. EOE.

The annualized salary range for this position is $80,000 to $95,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.