Clerical Assistant 2 (LIHEAP) - Fayette County Assistance Office

Clerical Assistant 2 Position

Become a Clerical Assistant 2 with the Department of Human Services and support essential community services. This position gives you an active role in keeping LIHEAP operations efficient at the Fayette County Assistance Office. You will help manage application materials, guide callers, and keep accurate records for the program. Your work will help strengthen a program that provides important assistance across the county.

This position helps maintain smooth and accurate processing for the Energy Assistance Program within the Fayette County Assistance Office. It supports staff through organized clerical work and consistent communication. As a Clerical Assistant 2, you will perform the following duties:

• Mail Handling: Open daily mail and route materials to the correct files or staff
• File Management: Maintain alphabetical files for incoming, pending, and completed applications as well as computer printout records
• Phone Support: Answer calls, provide referrals, take messages, and arrange applicant interviews or mail applications
• Collateral Contacts: Make outreach contacts with agencies and vendors to support the LIHEAP program
• Document Preparation: Complete memos, letters, forms, and proofread materials for accuracy
• Computer Processing: Input application data, process crisis grants, update applicant information, and retrieve daily confirmation reports

Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:

• Full-time, seasonal employment, 37.5 hours per week.
• This is a full time, seasonal position that typically runs for 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance.
• Work hours are 8:30 AM to 5:00 PM, with a 1-hour lunch.
• Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Uniontown, PA.
  
  The ability to telework is subject to change at any time.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $18.83 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy will be given to candidates who live within Fayette County. If no eligible candidates who live within Fayette County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to…