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Healthcare SaaS Support Manager

Job in University City, St. Louis County, Missouri, USA
Listing for: AssistIQ
Full Time position
Listed on 2026-08-26
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below

AssistIQ is seeking a Help Desk Manager to lead support for all customers across our SaaS healthcare solutions. You will manage a team of analysts delivering technical assistance and ensuring high customer satisfaction.

The role requires coordinating incident response, establishing SLAs, maintaining knowledge bases, and driving process improvements. You’ll work Pacific hours to support US and Canadian clients in a fast-paced startup environment.

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