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Customer Service Associate & POS Specialist

Job in University Heights, Cuyahoga County, Ohio, USA
Listing for: Follett Corporation
Full Time position
Listed on 2026-07-13
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16531 - 30940 USD Yearly USD 16531.00 30940.00 YEAR
Job Description & How to Apply Below

Follett Higher Education in University Heights is hiring a Team Member who delivers exceptional customer service, greets customers, assists with store inquiries, answers the phone, and rings up purchases at the POS with accuracy and courtesy.

You will follow safe money-handling procedures, help train new team members, ensure the sales floor is fully stocked, and items are correctly priced, contributing to a welcoming and efficient campus store experience for students and staff.

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Position Requirements
10+ Years work experience
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