University Security Officer

Required Qualifications

• Must not have been convicted in a court of law of crimes of violence, or any other offense which has as an element "the use or attempted use of any physical force or threatened use of a deadly weapon towards those persons that are generally covered by those statutes as related to family members.”
• Must possess a valid Ohio driver’s license and a good driving record. A “good driving record” is defined as having no more than two (2) two-point moving violations or their equivalent within the preceding three (3) years, and no convictions for six-point moving violations and/or felony traffic violations, or their equivalent, within the previous five years.
• Must be able to pass an extensive background investigation, drug screen and psychological testing.
• Demonstrated strong interpersonal skills and effectiveness in written and oral communication.
• Strong customer service skills and an ability to respond to others with tact and diplomacy.
• Ability to understand and work effectively in a diverse, multi-cultural university environment.
• Ability to cope with and diffuse situations involving angry or difficult people, and react appropriately (within legal and policy limits) in stressful or dangerous situations.
• Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.

• Work experience where decision-making, problem resolution and de-escalation of difficult situations are needed.
• An Associate degree or college-level coursework.

• Respond to and assist the police officer on duty with emergencies; which may include criminal, medical, fire, and other emergencies on campus or affecting the JCU community.
• Produce non-criminal reports which are clear, concise, complete, and correct.
• Conduct proactive campus patrol, employing a community policing approach. This includes engagement with members of campus constituencies by positive interactions and an active, high-visibility presence.
• Address suspicious activity in an unbiased and safe manner.
• Ensure the physical security of JCU property. Identify potential hazards, and act to remedy potential hazards.
• Provide support to campus activities in planning and execution of event security, parking and transportation.
• Enforce campus parking rules.
• Ensure the smooth operation of the gate attendant, shuttle and JCUEMS functions, providing guidance and support as needed.
• Provide services to the campus community, such as lost and found, room lockout, vehicle jumpstarts/lock-outs, fingerprinting, after hours physical plant troubleshooting, and other services as appropriate.
• Assist with CCTV and alarm monitoring as needed.