General Manager

General Manager

Apply for the General Manager role  General Manager is responsible for the operation and financial performance by providing strategic direction and leadership for all warehouse activities associated with shipping, receiving, warehousing, and inventory management. You will set objectives, goals, strategies, and measures, plan for continuous improvement, and create new innovative strategies to consistently meet customers’ expectations. Other responsibilities include leading the development of a high-performance work environment and budget activities, including full P&L responsibility, process management, and customer relations.

• Manage all warehouse activities including receiving, storing, picking, and shipping materials.
• Review, analyze, modify, and implement efficient and effective department processes, policies, and procedures.
• Implement KPI measurement, including labor control, inbound/outbound metrics, and inventory.
• Ensure the physical condition of the warehouse and equipment is properly maintained.
• Effectively manage the budget and P&L of the operation.
• Partner with engineering to implement and maintain proper layout of warehouse and product placement.
• Perform quarterly and/or annual physical inventories; provide inventory reports.
• Partner with customers to maintain a high level of customer satisfaction by providing consistent communication and following up on customer concerns and requests.
• Identify, document, and implement opportunities for continuous improvement.
• Maintain a working knowledge of all operating systems pertaining to the work area.
• Hire, train, supervise, motivate, and develop warehouse staff; manage schedules and workflow.
• Assign duties and monitor quality of work; ensure staff conforms to organizational policies and procedures and government regulations including TAPA, AIB, OSHA, etc.
• Keep up to date on overall activities of the team, identify problem areas, and take corrective actions.
• Perform other related duties as required and assigned by management.

• Minimum 10 years of management experience in Third Party Logistics (3PL).
• Food Grade experience required.
• Bachelor’s degree in Business Logistics, Transportation, or equivalent work experience.
• High proficiency in MS Office, Excel, Word, and PowerPoint.
• Experience with labor/workforce management and warehouse management systems (e.g., SAP, Red Prairie, Manhattan, JDA, etc.).
• Lean certifications preferred.