Financial Shared Services Associate – AP​/Expense team

Position Specifics

The Financial Shared Services Associate serves as a central point of contact for processing and coordinating financial transactions on behalf of assigned University units; supports the Accounts Payable and Travel Expense functions; ensures timely, accurate, and compliant execution of financial processes. Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support.

• Serve as a central hub member for the Accounts Payable and Travel Expense team
• Receive and process unit requests for non-purchase order (PO) invoice payments, travel expense reports, and purchase card reconciliation transactions
• Review all financial transactions for compliance with University policies, procedures, documentation standards, and regulatory guidelines
• Reconcile discrepancies and investigate transactional anomalies or errors
• Execute financial approvals on designated transactions
• Maintain accurate and up-to-date transaction records in financial systems
• Assist with internal and external audits by providing transaction documentation and reports
• Maintain alignment and communication with specific unit teams to ensure accurate and responsive support
• Provide excellent customer service to internal stakeholders through clear communication and timely issue resolution; assist in monitoring internal and external customer satisfaction
• Provide training to new staff members
• Identify opportunities for process improvements and automation in transaction workflows
• Maintain confidentiality and integrity of financial data at all times

This position offers a flexible work arrangement that combines remote and on‑campus work. Typically requires 1–2 days in office per week. Questions related to flexible work should be directed to the hiring manager during the interview process.

• Excellent customer service skills
• Ability to maintain confidentiality regarding sensitive documents and situations
• Demonstrated ability to multitask and meet deadlines
• Effective decision‑making skills
• Excellent organizational skills and problem‑solving abilities
• High level of accuracy in work and attention to detail

General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted. Required

Certifications:

None.

Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

The salary range for this position, including all possible grades, is $38,300.00 – $55,500.00.

Penn State provides a competitive benefits package for full‑time employees designed to support both personal and professional well‑being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off, including holidays, vacation, and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact . Penn State is committed to and accountable for advancing equity, respect, and belonging.

We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.