Maintenance Scheduler​/Dispatcher

Job Description – Maintenance Scheduler/Dispatcher (T235737)

To perform clerical duties such as data entry, typing, filing, answering telephone, record keeping and dispatching requests for maintenance, building services/grounds, in‑house construction and planning, design and construction services to Facilities Division using a computerized request system. To respond to work order requests from building occupants, including emergencies, maintenance problems, building services requests, planning, design and construction requests, requested installations, modifications, repairs and adjustments, paging maintenance and building services personnel and other similar tasks.

To coordinate, maintain and evaluate the UAB Preventative Maintenance (PM) System.

• Receives requests for maintenance, building services, grounds, in‑house construction, planning, design and construction work via telephone and work order request documents for dispatch to Facilities Division.
• Operates computerized paging system to contact personnel within Facilities Division.
• Makes equipment additions, deletions and changes to PM System and sorts and distributes PM work orders to the appropriate maintenance zones; reviews PM work orders and makes necessary corrections prior to processing.
• Establishes and updates files of significant equipment failures and monitors files to ensure appropriate reporting, analysis and corrective action.
• Responds to and redirects departmental phone calls.
• Pages fire department, police department, elevator company or other outside entities when an emergency arises.
• Performs other duties as assigned.

• High School diploma or GED and two (2) years of related experience required.
• Ability to type thirty (30) WPM required.
• Driving record must meet University underwriting guidelines to drive vehicles in performance of university business; current guidelines include possession of a valid driver’s license, issued in the United States, at least 21 years of age, at least three years of driving experience, and an acceptable Motor Vehicle Record (MVR).

• Ability to multi‑task
• Interpersonal skills
• Knowledge of Microsoft Office products
• Prioritization skills

Starting hourly range: $15.00 – $19.23 hourly (commensurate with experience and qualifications).

Benefits include multiple health care plan options, dental, vision, pre‑tax flexible spending account, health savings account, participation in the RSA pension plan, 403(b) and 457(b) retirement savings plans, accident insurance, identity theft protection, pet benefits, life/AD&D & disability insurance, UAB employee wellness, employee assistance and counseling, vacation, sick leave, 9 paid holidays per year, 3 personal holidays per year, educational assistance for employees and families.

Must be able to work a flexible work schedule, including on‑call, as required to support 24/7 operations.

University

Facilities

Facilities Dispatch

Regular

Shift: Day/1st Shift

Work arrangement (final schedule to be determined by the department/hiring manager):
Onsite

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator.

The Title IX notice of nondiscrimination is located /titleix.