Vice President of Operations

VICE PRESIDENT OF OPERATIONS - FLORIDA

Location: Must be able to work onsite in the Florida market clinics (Sarasota, FL)

US Eye is a physician-led, patient-centric network of eye care practices and ASCs committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation’s leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With over 60 eye care clinics and 5 surgery centers, led by 115 providers and more than 1,000 team members system-wide, we deliver world-class care to patients throughout Florida, the Carolinas and Virginia.

The Vice President of Operations for Florida supports the growth and ongoing operational success of US Eye, collaborates with physicians and corporate team members to drive impactful strategic and operational outcomes, process and workflow improvements and efficient resource allocation, and provides oversight and guidance to regional operations at all locations within the Florida market.

• Establishes, implements, and communicates the strategic direction of the organization’s operational goals.
• Establishes key performance indicators and specific targets for regional managers, monitors performance, and proactively identifies productivity gaps and proposes solutions.
• Collaborates with physicians, particularly US Eye’s Executive Chairman, Chief Medical Officer and Florida’s Medical Director, and the company’s executive leadership to develop and meet company goals while supplying expertise and guidance on operational projects, processes and systems.
• Ensures that all locations and physician teams are appropriately organized and staffed.
• Oversees physician template management and fill rates.
• Oversees the delivery of excellent customer service within each department, including our FL Patient Access Center and technician training programs.
• Recruits, trains, and oversees director and management-level staff in assigned departments or regions.
• Identifies, recommends, and implements new processes, technologies, and systems to increase operational, staffing and cost efficiencies, improve patient satisfaction, and increase clinical revenues.
• Interacts and communicates effectively with all levels of management, physicians, staff, vendors, and patients.
• Ensures compliance with company standards and policies.
• Ensures attainment of budgeted financial performance goals.

• Demonstrated knowledge of ophthalmology/optical vision care management and business operations.
• At least 10 years of previous healthcare management experience within a multi-site ophthalmology/optical vision care organization (PE experience not required).
• Clinical experience is a plus.
• Strong financial management and budgetary preparation and analytical experience.
• Demonstrated ability to be an effective, results-driven leader.
• Demonstrated ability to collaborate, problem solve and think strategically.
• Ability to build and foster strong working relationships with physicians and staff at all levels.
• Strong level of business acumen and analytical skills, including the ability to intelligently use data to drive key business decisions.
• Demonstrated knowledge of practice management and EMR systems.
• Bachelor’s degree required, MBA preferred.
• The position requires candidate to be local to or willing to relocate to the Sarasota/Bradenton FL area.

• 401(K) Company Match
• Medical and Dental Insurance
• Vision Benefits
• Flexible Spending Accounts
• Pet Insurance
• Disability Insurance
• Life Insurance
• Continuing Education
• Paid Time Off

US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.