Police Cadet

• Learns, understands, and applies Department and mandated applicable laws, ordinances, policies, and procedures.
• Performs reception duties such as greeting citizens and directs to appropriate staff. Answers questions and provides general information to the public. Answers phone calls and directs callers to other departmental personnel as appropriate. Learns and operates police radio communications equipment.
• Under the supervision of the Records Division, releases records as appropriate such as criminal reports, crash reports, and calls for service.
• Maintains and restocks forms, citations, applications, and permits. Organizing and filing related files and records.
• Assists with the release of impounded, stored, and auctioned vehicles. Scheduling various appointments for other divisions.
• Provides Livescan fingerprinting services to the general public.
• Performs California Law Enforcement Telecommunication Systems (CLETS) data entry duties.
• Maintains contact with citizens regarding potential law enforcement problems and preserves good relationships with the general public by providing satisfactory customer service.
• Takes an active role in areas of public education relative to crime and crime prevention.
• Acts as a court liaison, delivers criminal reports to the District Attorney’s Office for review, and collects court documents related to the filing or rejection of criminal cases.
• Observes and complies with all City and mandated safety rules, regulations, and protocols.
• Performs other duties as assigned.

Knowledge of:

• General functions of a municipal law enforcement agency.
• Basic principles of record keeping.
• Proper care and maintenance of property and equipment.
• City and mandated safety rules, regulations, and protocols.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Accept supervisory authority.
• Respond to and effectively prioritize multiple phone calls and other requests for service.
• Obtain, record, and retain complete and accurate information from diverse individuals, including those who are upset, angry, or difficult to understand.
• Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations.
• Learn and understand the organization and operation of the Department and outside agencies as necessary to assume assigned responsibilities.
• Prepare and maintain accurate and precise written documents such as technical reports, records, and correspondence that may serve as evidence in court.
• Learn and operate police radio communications equipment.
• Organize, maintain, and update office database and records systems.
• File materials alphabetically, chronologically, and numerically.
• Organize work, set priorities, and meet critical deadlines.
• Understand and follow oral and written instructions.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
• Learn and apply new information or new skills.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working…